Fred Fern Bowls Centre will only accept return of product in certain circumstances:
If you wish to return an item because you have changed your mind about your purchase, Fred Fern Bowls Centre may offer you an exchange or refund provided that:
If these requirements are not satisfied Fred Fern Bowls Centre reserves the right not to offer an exchange or refund for change of mind returns.
Fred Fern Bowls Centre will not accept the return of items from the following categories under the change of mind returns policy under any circumstances:
These products can still be returned if they are faulty, not fit for purpose or do not match the sample or description.
Fred Fern Bowls Centre will accept product returns and provide you with an exchange, refund or repair where:
In this event the cost of postage* will be refunded as calculated by Fred Fern Bowls Centre, based on Australia Post standard surface charges. If you cannot present your Fred Fern Bowls Centre Tax Invoice or other acceptable proof of purchase Fred Fern Bowls Centre reserves the right not to offer a refund or exchange.
Where you seek a refund for any item that was purchased as part of an offer (free item with purchase), promotion or clearance stock, Fred Fern Bowls Centre may refund the price in accordance with offer eligibility. No refund will be given on free items and any refund amount may be recalculated if your return results in offer eligibility criteria no longer being met.
Assess the condition and age of returned goods prior to offering a repair, exchange or refund. This may result in a repair, exchange or refund being refused.
Please note: Your original Fred Fern Bowls Centre register receipt is the best form of proof of purchase.
Return unused, unwanted or unworn goods by mail at your cost to:
Fred Fern Bowls Centre, Unit 2, 16 Nile Street, Woolloongabba, QLD 4102
Alternatively, orders may be returned in person at this address during the opening hours Monday-Friday 8.30am to 4.30pm and Sat 8.30am – 11.30am (local time).